SHIPPING & RETURNS
Orders are processed in the order they are received and are shipped within 1-2 business days from the time the order is placed.
We currently ship domestically with USPS First Class Mail, which has an estimated delivery time of 1-3 business days. So, our products have an estimated delivery time of 2-5 business days after the order has been made.
We also currently ship internationally with USPS First Class International. Shipping rates and delivery time will be calculated based on the destination.
If you live in the Quad City Area and want to pick up your order, please select "pick up" at checkout and contact me at firstname.lastname@example.org so we can set up a time for you to pick up your order.
RETURN & EXCHANGE POLICY
If you are unsatisfied with an item that you have purchased, you may return the unused item for an exchange or refund within 30 days of receiving the order.
Please note that the following conditions apply:
Shipping charges are not refunded when you return an item.
Items must be in new, resaleable condition.
We do not supply prepaid return labels for exchanges or returns.
Exchanges & Returns- Please allow 1-5 business days for processing.
Securely pack your merchandise. We are not responsible for items that are damaged while in transit.
Include a note with the following information:
Refund or Exchange?
Reason for return
Exchange item(s) requested (if applicable)
Ship the merchandise to our return address listed below. Please make sure to secure a tracking number or delivery confirmation number for your shipment. A package reference number is required for your return or exchange to be processed in the case that it is not received by our fulfillment.
3220 Greenbrier Dr.
If you are not sure if an item is returnable, please just contact us at email@example.com. Thanks!